147 – Buzz Durkin: The Martial Arts Master Of Lifetime Student Value


Discover how Buzz Durkin, the headmaster of Uechiryu Karate, effortlessly keeps martial arts students for as long as 52 years.


IN THIS EPISODE:

  • Internal marketing – a strategy used by Buzz Durkin to attract new students
  • Community building within a martial arts school
  • Teaching beyond physical skills and the importance of using the physical curriculum
  • What is AAA theory – Awareness, Appreciation, and Action, and how is it important to martial arts students
  • An overview of Buzz Durkin’s Success is Waiting: The Martial Arts School Owner's Guide to Teaching, Business, and Life book
  • Charging fair tuition for martial arts classes
  • And more

*Need help growing your martial arts school? Start Here.

 

TRANSCRIPTION

GEORGE: Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business podcast. Today, I am interviewing a true master in martial arts and business, Buzz Durkin. I was really fortunate to spend some time with Buzz when I hosted our Martial Arts Media™ Intensive event, which was part of the Bushi Ban Power Week hosted by none other than Grandmaster Zulfi Ahmed.

As part of the Bushi Ban Power Week, we hosted the Martial Arts Media™ Intensive, and I had Buzz share a talk in regards to retention and keeping students for life and how they basically work all their marketing from the ground up. I was so inspired by the speech; well, so was everyone else. He got a true standing ovation, and I invited him to speak at one of our events online, which is the Partners Intensive. Our members were just blown away by the information. I wanted to bring that over to you as part of the podcast, so I'm going to share a video on this page. If you want to go visit it, martialartsmedia.com/147.

Buzz shared a video during his talk showing how every Saturday, how much experience, and how many black belts they have. It ranged from four years to, I think, 44 years of experience, and I can't recall counting. There were at least 20, 30, got to be like 30 people at least.

Anyway, Buzz is truly a master at keeping it simple, keeping students for life, and he's got some valuable strategies to share. So, without further ado, jump in all the show notes on martialartsmedia.com/147. That’s the numbers one, four, seven. Jump in. Let's go.

GEORGE: Buzz Durkin, welcome to the Martial Arts Media™ Business podcast.

BUZZ: It's my pleasure to be here. I'm happy to be here with you, George.

GEORGE: Good to see you again, and we'll loop back to that story. But a question I always like to ask first is, what's the number one thing that you do to attract new students into your school?

BUZZ: Well, the number one thing we do after all these years that's evolved is internal marketing. We do internal marketing with some social presence, too. We do a lot of posting on Facebook, and Instagram, just about every day or at least every other day. Our main venue for acquiring new students is through internal marketing. Parent's nights out, pizza parties, and birthday parties, where we encourage our students to bring their friends, inviting their friends and school teachers to our black belt promotions.

So, we concentrate mainly on the student body that we have and how can we grow that family from within primarily.

GEORGE: Very interesting. So, everything from the inside out. And so, when it comes to promotions, you're still sort of doing a little bit of outbound because you're saying with the social and so forth, but the focus is what's happening internally and making that the message to attract more students?

BUZZ: Yes. We like to make our students raving fans, and we like to make our students want their friends to study and train with them, whether they’re five years old or 50 years old. So, we try and provide a high degree of value in every single class so that the students will want to talk about what a great experience they had. And like we say, we don't teach good classes here. Every class has to be a great class.

And I think the marketing– I think anything starts on the floor. I think it all starts with good instruction. You have to have something of substance that you're teaching, and you have to do it in an effective way. I think it all ebbs and flows on the quality of instruction on the floor. Everything should spring forth from that, I think.

GEORGE: I know you're the master at keeping students, and I want to tell this little backstory. So, we met officially for the first time at Grandmaster Zulfi's Bushi Ban Power Week, where we got to host our event during the Power Week, which was the Martial Arts Media™ Intensive. Buzz Durkin was one of the featured speakers. You shared a video during your talk that I can't recall how many students there were, and I'm probably, if that's okay with you, I'll share it within this podcast, just in the show notes so that people can see it.

But you had, I think I counted about at least 20, 25, 30 students that have been with you from four years to about 50 years. Is that right?

BUZZ: Yeah. Yeah. We let one junior black belt in there. There was one four years, yes, but that is correct. That's correct.

GEORGE: What keeps that level of community, unity, and commitment? Because I mean, yep.  We love martial arts, and we love dedicating ourselves to the art, but staying to the course for that long, there's got to be something more to that, right?

Buzz Durkin

BUZZ: Well, I think a lot of teachers think of the martial arts, regardless of style, of being one dimensional, physical, develop that side kick, develop that armbar, develop that spinning back kick. It's multi-dimensional. My philosophy has always been that if through your physical curriculum, through the physical curriculum of doing the side kick, the punch, et cetera, if by doing that, if you can show your students or the people who are studying with you how to develop mental, emotional, and even spiritual strength, they'll stay with you forever.

And the reason is they need their mental strength. They need that emotional strength more than they need the physical strength out in the real world. I mean, what is a student more likely to use on a daily basis? A spinning back kick or courtesy or self-control? So, I think the secret for us has been that we're able to use our physical curriculum and, through the physical curriculum, make the students aware of the fact that it helps them mentally, emotionally, and spiritually. When I say spiritually, I don't mean in a religious sense but in an attitudinal sense.

I think having an approach that is multi-dimensional, and everything's based on the physical curriculum that's why they come to us. That's why they do martial arts. They want to learn how to defend themselves, and that's critical. But that's not the end all be all if you want to keep students making it a part of their lives.

I think what happens is there's so much negativity out in the world. It can drain your batteries. It can make you whether you're an adult who has an obnoxious boss at work or whether you're a young person who's having a tough time in school, the outside world can drain your energy. I like to think of the people who come down to the dojo. It's recharged their batteries. Recharging.

Why are they being recharged? They're being recharged because they’re being in a supportive group. They're being with friendly people. They're being with cooperative people. They're being with people who want to get better like them, sharing the same goals, and that stuff doesn't get old. So physical alone gets old.

I'm the best bar in the dojo. I can beat everybody up in the dojo. So what? In the scheme of life, what does that mean? It's important to have those skills. I'm not saying that it isn't, but it doesn't get all that.

I need my self-control. Someone cut me off in traffic driving the car. Do I lose my temper, or can I take a deep breath? If a good teacher relates what's going on on the floor with these types of incidents outside the dojo, I think it's going to make people want to keep coming back. It's really a unique community that we all have.

It's more than lifting weights. It's more than going to the gym. It's a unique community where the body, the mind, and the spirit are all developed. And we all know this. I don't want to sound cliches, but it's important.

We have the ability to do that through our wonderful martial arts. The teachers that do that will find the students want to keep coming back to recharge their batteries. Keep coming back to recharge, and they'll use your dojo and your school as a place to do that. So that's what I have found, and that's what's worked well for us. So, it's not unusual on a Saturday morning for us to have 30 plus black belts, all of whom have been studying for at least 25 years.

And these aren't senseis. These are just people– adults who want to enjoy it. Another thing that happens when you take that approach is you develop a wonderful sense of community, a wonderful sense of, not to be too corny, but a wonderful sense of family. People like to come in and develop friendships over the years.

Some of the best friendships are through the dojo, coming to a class, and seeing my buddy I haven't seen in a week or a couple of nights. It's wonderful.

GEORGE: I love that. In a practical sense, we've got the direction; it's more about not so much about the physical, well, it is about the physical, but way more high level.

BUZZ: Physical plus.

GEORGE: Physical plus, right? So, let's talk about that plus, like, in a practical sense. Because you've got your curriculum, and you've got the things that you're teaching.  How, on a practical level, do you teach all that on the mats?

BUZZ: Well, let's suppose we have a student who we know is lacking in confidence. We work with that student in developing confidence and saying how important confidence is in life, et cetera.  So, when the students are ready, we set them up for success. We might have that student perform individually in front of the entire class. Set everyone off to the side and have the student do a particular technique, a different kata or kumite, or whatever.

And just by doing that, getting up in front of supportive, friendly, happy people, they gain confidence. Before that student would leave the middle of the floor, we'd say, “Now, that's the same confidence you can use in doing your sales project or your sales presentation tomorrow.”

Same thing with the kids. If someone's shy or introverted, we set them up so that they can come out of that shell a little by doing something, maybe in front of the class or in front of several of the teachers. And we always relate that to, “You can use that in school tomorrow, can't you?” or “You can use that at work. You see how easy you could do it?”

So, using the physical curriculum– and I don't want to sell that short. I mean, the students have to be in shape.  If you teach fluff, they'll never come back. But if you can teach something that'll stick with them, mind, body, spirit. It's like, I really believe we need– everyone needs to be charged up.

There's so much that will drain. It’s support from one student to another. One of my favorite sayings is, “As the individual gets better, the class gets better.  As the class gets better, the individual gets better.” It's a mutually symbiotic thing that the class gets better, and I'm a member of that class.

I can't help but get better physically, and mentally, showing more self-control. I mean, the self-control that a black belt may use working with a junior student, we articulate. That's the same self-control you're going to use X, Y, and Z outside the dojo, you know. The same type of fear that's overcome by sparring with someone in a safe way in the dojo is the same kind of fear you'll overcome when you have to do a project at work or things like that.

I know I sound like a broken record. I keep going back to it, but I think it's so important if, through your physical curriculum, you can develop it in your student’s physical, mental, spiritual, and emotional strength. We all need emotional strength. Let's face it. I think you'll be well-served, and students appreciate that. Students have become aware of how much the dojo has helped them, and even people who leave will come back.

I mean, this week alone, we had two black belts come back. One of whom has been away for 13 years. The other has been away for four years. So, they felt the need to get back into the camaraderie of the dojo, the support of the dojo, and the physical excellence of the dojo.

GEORGE: I love it. So, it's really subtle in a way you're teaching the physical, but always noticing where this applies in life.

BUZZ: Yes. Yes. And I think that's very important. It's my opinion. If it's just physical, physical is important, but if it's just physical, that's not a reason to keep a 45-year-old man who's been with, you know, it's got to be more than physical. Along with the physical. Am I making any sense?

GEORGE: Hundred percent. You apply. Talking Pasadena.  I invited you over to speak to our Partners’ group online, and they were really thankful for that.  Again, Buzz, you were the favorite of the event. I just got to tell you that.

BUZZ: You say that to everyone.

GEORGE: No. Well, you know, I've got to say, like, I know, I know. I know, we don't have egos in martial arts, right?

BUZZ: We martial artists don't have any ego, right?

GEORGE: No. Nothing. Not at all. But when you put up a three-day event, and you put in all the effort, and you hear that, you know, you weren’t the favorite, it's something that you've got to process. I'm kidding. But yeah, our members were really thankful for you sharing all the strategies and philosophies. One thing that stuck was a three-step process that you use within awareness and taking action. Do you mind sharing that?

BUZZ: Yeah, we call it AAA theory, and you have an awareness of what's going on, an appreciation for what's going on, and you take action. I think it's so important to be aware of what's going on at your school. Don't hide behind a desk. Don't hide in the office with the door locked. Having an awareness of what's going on. By the way, isn't that what we teach? We teach awareness on how to become more aware. So, awareness, appreciation, and action.

Our teachers are always looking for reasons to do that. That I used was, and this was not too long ago, I walked by the men's changing room before a class, and one of our students, who's been with us for a while, said, “I bought a new truck.”  My ears picked up, and he was talking to his buddies in the changing room about how he's got this new truck. He's so thrilled with it. He's so happy with it. It's beautiful.

So, we came out to the dojo, and before class started, I said, “Hey, congratulations on your new truck. I heard you got a new truck.” “Oh, I did, Mr. Durkin. It was great.” I appreciated the fact that he was so enthusiastic about it, that he told his buddies about it, and that he was very excited about it. So, I showed an appreciation.

I said, “Congratulations. Good for you. I think that's wonderful.” Before I went home that night, I took out one of my little note cards and said– no, but I take it back. I took out one of my note cards and I said, “Congratulations, Dave, on your new truck.” The next morning, I went up to the local gas station up the street, and I got him a $50 gift card for a tank full of gas. Nowadays, a quarter tank full of gas.

I sent that $50 gift certificate with my personal little note, and I just wrote, “Happy motoring.” An old expression, happy motoring, and sent it off to him. And when he came in next week, he was telling everybody, “Oh my God. Look at what Mr. Durkin did. Look at the dojo did.” And I thought he was just so appreciative.

Now, here's the other side of the coin. He's a third-degree black belt. He's been with me a long time. His two children are junior black belts.  All the income they have paid to the dojo. What's $50? It's like nothing. It was a no-brainer. It's $50 out of pocket versus thousands of dollars that he's paid on martial arts training for his children.

Another example is awareness.  Not a class goes by.  I'm not teaching a junior class, for instance, and I'll still go out and shake hands with all the parents. I think that's critical. I welcome them like I'd welcome them if they came to my house.  And I saw a mother whose younger sibling was sitting next to her, who's not a student.

Her brother was on the floor as a youngster. And the mother said to me, “Look at little Joanie, she just got a Kindness Award. A Kindness Award from her class at her elementary school.” And I said, “That's great little Joanie. Congratulations.” I had an awareness. I was glad I found out about that. I showed appreciation for it.

I said, “That's very meaningful. That's what martial arts is about, too, being kind to people.” And before I went home for the night, I wrote a little note saying to Joanie care of her parents, of course. And I said, “Congratulations on getting your Kindness Award. That's wonderful.” Two, or three sentences.

Well, you would have thought the next time they came in that they won an Academy Award, you know, that the mother was thrilled and it was so nice. It's very interesting. I'm a strong believer in handwritten notes.  What do we get in the mail? In America, we get bills, junk mail, and very little personal mail.

What we have found is when we send out these notes, so often they end up on the home refrigerator, tacked to the refrigerator for everyone to see.  I call it the AAA, where you have an awareness of what's going on outside the school with your students and appreciate it. Take an appreciation for it even though it may not be that big a deal to you, and that's no good unless you take action and acknowledge it. I think we do a pretty good job of doing that, along with AAA theory – awareness, appreciation, and action.

GEORGE: It feels like the personal note always loops into this strategy, right? It’s always the thank you, the appreciation part. The action and appreciation part is always based on showing appreciation through physical notes. Almost always?

BUZZ: Almost always. I mean, depending on the situation. We'll make phone calls.  George, this is going to sound really weird, and I don't want people listening to think I'm too weird, but it's not unusual. On certain students’ birthdays, we'll call them up and have two or three members of the staff sing birthday to them.

GEORGE: That's epic.

BUZZ: Just why? Because it's fun. We don’t take ourselves too seriously. I think it’s important to be self-deprecating. Through cards, through phone calls, through messages, through private messages. I don’t think you can communicate too much, and I think you should not be afraid of communicating with your students. Everyone likes to feel special. You like to feel special, I'm sure.

I like to feel special. Every opportunity you have to make your student feel special, he's going to reaffirm the fact that, “Man, am I glad I'm here?”  I think every teacher who's teaching martial arts has the opportunity to make their students feel special. I'm not talking about rah-rah, way participation awards, yeah, yeah, yeah.

I'm talking about balancing that with something of substance, something that could save someone's life, something that could keep somebody out of trouble, and a place where someone develops so much confidence in themselves that they never have a need to fight. You can develop a place where they have so much confidence in themselves and they're having a great time doing it.

The students will just stay.  Again, I'll keep going back to multi-dimensional. Now, I come from very traditional styles called Uechi-Ryū, UECHI, Uechi-Ryū, it's an Okinawan style of karate. We have four kumites, two-person pre-arranged drills, and we have eight kata.

And that's all we have. That's what we do. But we're able to integrate all these things into what's happening outside the dojo walls than what's happening inside the dojo walls. You know, what's important and to keep people coming back is your belief as the sensei in what you do. Your belief in what you do.

The students, if they see something in you, they like. If they see something in you, they admire. If they see something in you, some skill that they want to have, and they realize that you got that skill through the curriculum you're teaching them, they'll buy into it.

GEORGE: Very cool.  I love it. I want to check just more about a little bit going into your history because I was looking– I saw that you opened your first martial arts school in ‘74. That's a good three years before I arrived on Earth. So, it goes back.

It feels like you've got this such a strong, obviously devotion to your martial arts, but then it feels like these traditions have– it's very simple what you do, but you do it so elegantly and with such focus and it's obviously just paid off heaps and bounds to your success in the industry and, mind, body, and spirit.

Where does all this originate from? Is it coming all the way back to the roots that this evolved from, or maybe I can ask it in a different way, and that is, where does Buzz Durkin get recharged?

BUZZ: Well, that's very interesting. I started my training in 1966, and times were very different then. Martial arts schools were small, dingy, dirty, and if you wanted to really train, you'd have to go up onto the fourth floor of a building to get to the dojo. You know, no one rented space on the first floor. It was too expensive, and it always bugged me that the martial arts schools were like that.

No showers, no good facilities.  They weren't ventilated properly. And yet health clubs at the time were springing up all over America and beautiful facilities. And why can't a martial arts school be like that? One of my missions was to build our own school and have it built to custom to our design and make it a place where a student would be proud to come. A place where a student would be proud to show their friends. This is where I work out.

In 1974, I opened the dojo. For 14 years, we rented a space of about 1800 square feet with the goal of someday building our own school. That dream came true in 1988. We built our own freestanding building, 8,000 square feet. It's beautiful. It's got hardwood floors, showers, locker rooms, the whole thing

Thirty-five years later – in 1988, it still holds up. People come in, and they think it's a new building.  I know, George, how much martial arts training helped me.  I know how much it helped me and what it's done for me in my life. And if I can give back just a fraction of that to even one student, I will consider my mission as a success.

I know how much it's helped me and what it's done for me and, as time has gone on, how it's enabled me to make a wonderful living, and, if I can have that happen to the students who study with me, that'd be great. You know, one thing I'm very proud of is that we have an association. 12 of my senior students own their own dojos. They make a wonderful living teaching. They're all professional martial artists, and it's just a wonderful thing to see. We all get together for seminars, black belt testing, and social events.  You know, I don't know. It's like everyone listening to this call: you love martial arts.

And in my opinion, there's nothing better than it. So, what got Buzz Durkin? I know how much it did for me when I grew up. I grew up in an upper-middle-class family, never got into fights, never got into– never was troublesome. I went into the service for a couple of years because I had to because everyone was doing it at that time. I just thought martial arts training karate would be something good to know as I go off into the military.

I never had a dream that I'd be doing it full-time 50-something years later. That's what happened, and I don't regret one single day of it.

GEORGE: Amazing. Buzz, before we wrap things up, I want to ask you about your book, Success is Waiting: The Martial Arts School Owner's Guide to Teaching, Business, and Life. I actually wanted to have a copy in my hand, but I don't.  It's in the mail.  There we go.  I love it.

BUZZ: I always have a copy of the book around somewhere.

GEORGE: Can you share a bit? What is in the book, and what are the philosophies around that? Knowing what I know of just being in your presence for two of your talks, is that sort of the foundation of the book, or tell us more about the book?

BUZZ: The book is a hundred percent truisms and all anecdotal stories that I have, anecdotal stories that I’ve learned, that I've lived through during the past, at the time I wrote the book several years ago, forty plus years of teaching and working with people, working with different people. The first part of the book is loaded with anecdotal stories that I'm sure every martial arts teacher has experienced.

I talk about how I dealt with that anecdotal experience and what it taught me. And how I learned about human nature because of this anecdotal experience that I had at the dojo. Another section of the dojo goes to examples of great customer service, how to be aware, and how to be appreciative.

We have a section there on outstanding student service. The last section is basically on running the business and techniques and skills to acquire a successful dojo, whether saving a certain percentage of your income every month or planning ahead. It's basically a little bit of my starts, my history of what got me interested in the martial arts, anecdotal stories that have happened through the years, student service tips, and, quite frankly, business tips

And, you know, one of the things that got me, it keeps me excited is I started my karate training in 1966 with George Mattson. I don't know if that name rings a bell. He was the first American to receive a black belt in weight in Okinawan Karate, Uechi-Ryū Karate, and believe it or not, he's 86 years old. He's still teaching two or three times a week down in Florida.

I still have my original teacher after all these years, which I think is, I'm very proud of. He's been an inspiration to me. I think primarily what I've learned from him is perseverance. You know, when we went ahead to– and my dream was to build our own school.

I was mocked and laughed at. Realtors, “You're crazy. You'll never get alone. You'll never get that kind of money to run a karate school.” In those days, karate schools were little storefronts, you know. You could roll up the rug, take down the heavy bag, and be gone

And from my teacher, primarily perseverance. Stick with what you want to do. Believe in what you want to do. Don't listen to the naysayers. I think that's great advice for every martial arts dojo owner.

If you want something, go for it. There's nothing that can hold you back except your own personal beliefs.  We teach people to believe in yourself and be self-confident. We have to be that. We can't be afraid to ask for X amount of dollars for tuition and say, “This is the greatest thing you'll ever do.”

And the lack of confidence to say, “This is what I should charge fairly.” That makes any sense. The other thing that I find as time goes on and we're celebrating our 50th anniversary, and I think all true martial artists will find this to be true, it's a joyful experience, and it gets more joyful as time goes by because you understand it more. The more you understand it, the happier it makes you.

I really believe that if a young school owner is out there, keep at it, stick with it, and plow through it. It's a wonderful experience, and we can do so much good for our communities by running a proper martial arts school. You can help so many people. It's just a wonderful, wonderful thing. I'm pretty excited about it.

GEORGE: I love it. I’m really glad that you mentioned charging your worth because I really feel you do a disservice when you don't charge your worth; where you might be.

BUZZ: I agree. A hundred percent, yeah.

GEORGE: –where you might be thinking you're doing people a favor, but you're not, because it's just true that when people pay, they pay attention. When they pay more, they value it more. You know, it can't be the best thing in the world if I'm paying next to nothing for it. So, there's got to be– it's got a way up; the financial, what I invest has got a way up with the quality of service that I'm getting.

Buzz Durkin

BUZZ: Yeah. Yes. If you don't charge– if you charge a pittance, that shows you the value you think of it. I mean, I get that so many times when I talk to especially young school owners, “Well, I really should be charging more.” Well, charge more and make it worth, you know. But one little tip that we do whenever we have a tuition increase, whenever we do, we add some value to the program, whether it's an upgrade in the changing rooms, whether it's an advanced, an extra class, whether it's a more private lesson or whatever.

So, we never go up on tuition without adding some value to what's going on here.  But I think it's sad when teachers will think that, “This is the best thing since sliced bread. It's great. We have the best program, but I can't charge that. That's too much. I can't charge that.”

And a lot of times, people don't understand how they should charge. They pick a number out of the air and say, “That's a good number.” That's not the way to do it, you know. You write down your pros and cons, your expenses, your income, what you need to run, not only your school but your household, and come up with a figure.

If I have a hundred students, I have to charge this. If I have 300 students, I have to charge this to cover expenses, et cetera.  We add so much to the community. The martial arts school deserves to make a good living. Deserves to make a good living. Every bit as important as any doctor in the community, as any lawyer in the community, as any CPA in the community.

And they don't do half of what the good that we do. I would encourage every school owner, especially new school owners, to be bold and, you know, back up what you say by charging what is fair, right? People will appreciate that.  People will appreciate that.

And I think, probably the highest tuition around, we have probably the biggest school around. You said it earlier. If you charge something the fair price of value, people will value it. You know, as historically, as I look, when our tuition went up, our retention got better. Isn't that strange? People valued it more, you know.

GEORGE: There's a famous copywriter, Dan Kennedy. I don't know if you've read any of his books.

BUZZ: Yes, I know who he is. Yes.

GEORGE: Right. Dan Kennedy's philosophy on pricing is you're only strategic, competitive edge in the market is to be the most expensive, not the second most expensive, not the third, but the most. And when you're the most expensive, then you've set yourself as a category of one because why are you the most expensive? Then people start to ask questions, and it's like, if you had to walk into a Mercedes motor garage versus a Kia, they are both great vehicles; they both get you from A to B, but Mercedes is probably going to have a nicer floor.

Salespeople are maybe going to be dressed more professionally. It's going to be a different level of experience. You're going to get a feel of the experience. Because you're going to

BUZZ: That is so true. Bingo. A hundred percent. That is so articulated well. That's very, very, very true.

GEORGE: Awesome.

BUZZ: We have a wonderful thing going on. I know you do a tremendous amount of good through your teachings and the opportunities you present to other school owners, so kudos to you. It’s a wonderful thing that we do, and let's keep doing it

GEORGE: I love it. Well, Buzz, thanks so much for hanging out. I much appreciate your time and it's always a pleasure to be in your presence and learning from you and your philosophies. I walk away and recharged, so that's amazing. Where can people-

BUZZ: Well, thank you. Go ahead.

GEORGE: Sorry. Where can people go and learn about you and if they want to reach out to you if that's an option?

BUZZ: If anyone wants to talk to me, they can reach out to me. I'd be happy to talk to any school owners. If you're interested in my philosophy and stuff, the book is on Amazon, and it’s done pretty well, actually.  I value our friendship very much. It was a pleasure meeting you for the first time, and every time I meet with you, I like you more. So, everything's good.

GEORGE: That's awesome. Amazing. Buzz, thanks so much. Have a great evening, and I’ll speak to you soon.

BUZZ: My pleasure. Thank you very much for the opportunity. Bye bye.

GEORGE: Bye.

How epic was that? Did you get some value and some insight from Buzz Durkin? What is the one thing that you can grab from this and implement in your school today?  Reach out to me wherever you find me on social, on Facebook, look me up, or shoot me an email at george@martialartsmedia.com, and let me know what is the one thing that you got from this.

I would love to know, and if you got a lot of value out of this, do me a favor, and please share it with one of your martial arts friends, an instructor, a school owner, and even better if you can tag me where you do that, I will give you all the praise for sharing this episode and passing on the magic.

All right. Thanks so much for tuning in. Remember martialartsmedia.com/147. You'll find the show notes and all the videos that we spoke about right at the beginning of all the black belts, and if you need help growing and scaling your martial arts school, we have a great community. We call Partners where we get together every week, we mastermind and share some awesome marketing strategies, business growth strategies, and so forth.

If you want to know more, reach out to our website, go to our website, martialartsmedia.com/scale. This is a short little form. Tell me a bit about yourself, what you have going on, what you're working on, and where you're stuck, and I'll reach out and see if we can be of help.

All right. Thanks so much. I'll see you in the next episode. Cheers.


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146 – The Partners Intensive: A Deep Dive into Australia’s Premier Martial Arts Business Event

George Fourie explores the highlights and game-changing strategies shared from the Partners Intensive – a live martial arts business event held on the Sunshine Coast, Australia.

IN THIS EPISODE:

  • What Was Covered At The Partners Intensive: A Premium Martial Arts Business Event
  • The 1 Thing That All Martial Arts Business Owners Desire
  • What’s Special About Hosting Martial Arts Business Events On The Sunshine Coast?
  • The Magic Delivered By Bushi-Ban International’s Grandmaster Zulfi Ahmed
  • The 90-Day Growth Plan That Eliminates Overwhelm, Clarify Goals, And Delivers Martial Arts Business Success

*Need help growing your martial arts school? Apply Here.

 

TRANSCRIPTION

Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business Podcast. Today, I'm going to be doing a bit of a review of an epic martial arts business event that we ran here on the Sunshine Coast in Australia. We are going to be talking about the highlights, epic, real cool things that we did. And most importantly, also talk about the next event that's coming up and how you can potentially be part of it.

All show notes can be found at martialartsmedia.com/146. Head over there and download everything, and you'll get all the resources on how you can potentially join us for the next event. All right, let's jump in.

A couple of months back, we hosted our Partners Intensive. Now, some context: you've heard me talk about Partners if you've been on the podcast. If you haven't, Partners is our martial arts business group that we work with, school owners from around the world. We get together online a lot, well, two to four times per week.

But it's also important to get together in person. And so, we put together the Partners Intensive, which was a three-day event that we hosted on the Sunshine Coast here in Australia. I've got to be honest; it way exceeded my expectations of how amazing it was. We had speakers from multiple parts of Australia and also Grand Master Zulfi Ahmed from Bushi Ban International, who flew over from the United States to come and join us for the event.

Martial Arts Media Partners Intensive

I'll tell you what. You've probably been to a business event, but if you haven't, it's the one thing that brings it all together, right? It's great that we've got all these online tools, and we can switch on Zoom and teleport virtually altogether from all different locations and connect fast.

And there’s nothing that beats that quick way of accessing information. But when it comes to human-to-human connection, we martial artists like to be around people, and the same goes with the events. Plus, you can get all the content that you want online, but it's that one conversation you have with a person who sits next to you, that insight that you get, that conversation that you're a part of where the magic happens.

And I want to say, whether it's my event or someone else's, but if you're going to go, look at the business, look at it as a nice little tax write-off to get away and do it because whatever you spend, you get back tenfold plus form awesome relationships with like-minded people, other martial arts, business owners, et cetera.

That was a universal plug for all events, including ours. Coming up. I want to give a bit of a rundown. I'll tell you what, a bit of insight from me. We moved across the country from Perth, which is in Western Australia, all the way to the East, which is the Sunshine Coast. For those of you, maybe if you're in the United States, that's the equivalent of moving from San Diego all the way through to New York, give or take.

So, opposite sides of the country, right? Of the, in our case, the continent. And I knew we had to put this event together. I was thinking, “Look, where do we go? Where do we go?” It's always good. I was putting this event together, and I was thinking, “Where do I host it around the country?”

Most events typically happen in a nice city, and people fly in from all over, so it's going to be easy to be accessible. At the time I was standing in this thought process, I was standing on a beach close by, Mooloolaba, that's how you say it. I got it wrong a few times anyway. My daughter's playing in the playground, which is down by the beach and the sand.

I'm standing there thinking, “We could do it on the Gold Coast. We could do it in Sydney.” As my daughter's playing, I look up and see, here's the Mantra Hotel. I look the other way, and I see the ocean, and I look back up at the hotel, and I'm like, “Well, it's got to be there, right?”

It's in my backyard. We moved here because I believe it’s one of the most beautiful places in the country, if not the world. And I thought, “Wow, wouldn't it be magnificent to bring martial arts school owners from all over the world to meet up on the Sunshine Coast?” And so that was it.

It was so successful that I've already booked the hotel for next year, June 2024. So, how did the event go down? All right. I played mostly part as a host, which is what I wanted to do. I think everybody in our group hears me talk a lot. I like the aspect of bringing so many people around and bringing people, having people from our community step up and share a lot of great insights.

Martial Arts Media Ross Cameron George Fourie

I think I'm just going to break it down from top to bottom. I kicked off the event, and straight after me, we had Ross Cameron, who spoke about the $20,000-a-month pro shop formula. This was a really exciting session. And, you know, when I was promoting the event, I promised that within day one, you would walk away with six figures.

Strategies that would get you six figures in the bank if implemented within the next 12 months. And we did that on day one. A big part of this was Ross Cameron's $20,000-a-month pro shop formula.

That's generating $20,000 a month from your pro shop. Ross, being an engineer by trade, went down into all the aspects to look at and how to design your pro shop, from the layout, where it should be exactly, how to display the items, what to display, and where to source them from, changing stock.

There was so much to cover. It was a really, really impactful 90 minutes. Next up, we had Cheyne McMahon, who spoke about the open day—a six-figure open-day formula. That's something we've covered a lot. Shane's done really well with running open days. We call it the six-figure open day because that's what's generated on the day in student value.

Partners Intensive - Cheyne McMahon & George Fourie

For him, his record, I think, was 89 students signups on the day. When I moved up to the Sunshine Coast, Shane lives in Brisbane, and I knew he was running an open day. I thought, hang on, I want to get this on film. We've talked about the strategies and bounced it around, but I've never really been hands on a part of it.

I drove down to Brisbane, filmed the entire open day, and just watched him. Watch the whole process. It was great because we got to talk about it after, but we got to run through the open day live and break down exactly each strategy, what to do from the marketing, how to fill the room, what to do during the day, the demos, who to get involved, organic marketing through the community.

And so we did a rundown through the video and basically covered all the strategies from that. Awesome. Next up, this is all day one.

We had Lindsay Guy. Lindsay Guy was talking about retention boosting strategies, things that they've done within their school. When we started working with Lindsay Guy, it was reported that he's grown his business by 233% since being in the community.

Partners Intensive Lindsay Guy George Fourie

He attributes a lot of that to things he gets from our community. That's not “me and me. Give myself a pat on the shoulder”, but the weekly calls that we have where we have a bunch of martial arts school owners that get together. That's where the magic happens because that's where the ideas are shared.

The martial arts school owners that attend those calls are the ones that succeed the most because that's where you get the live feedback, right? There's nothing like bringing a problem to a call, and you've got someone that's been in the business 30, 40 years and has gone through those different phases and be able to share those insights with you.

How to create retention boosted customer experiences from first contact to walk-in to introduction to sign up. Awesome. We finished the day off a bit early, but we did something epic. We did a mastermind on a river cruise. We hired, what do you call them? A big boat cruiser. To do a river cruise through all the canals.

We also got a sponsor on board club works and martial arts software, and they got on board and contributed with gifts and just really enhancing the experience, which was really, really amazing. So anyway, it's sunset now; if you haven't seen the sunset around the Sunshine Coast, it's pretty spectacular.

I've got a video and some footage that I'll include below this post, martialartsmedia.com/146. Go check it out. It's pretty amazing. We had the river cruise. We got on board. It was networking, a bunch of drinks, a bunch of fun, and picked up a bunch of world-class seafood and had meals on board.

That wrapped up day one for us. Pretty amazing for day one. On day two, we had Grand Master Zulfi Ahmed. Now, there are a million things that I can say about working with Grand Master Zulfi Ahmed on the day and through the weekend. But I can say he completely blew everyone away with the value, the knowledge, his energy just unmatched.

Grand Master Zulfi is a unique individual. You've probably heard of him; if not, go look him up. Based in Pasadena, Texas. Bushi Ban International is his organization. And Master Zulfi, we spent the entire Saturday with him going through a bunch of topics, which I was actually sworn to secrecy and not allowed to share.

Partners Intensive Zulfi Ahmed

I can tell you that everybody in our group still talks about the experience that day, and he went over and above and delivered. After the event, we visited different schools around the Sunshine Coast in Brisbane, having lunch, having dinners, having talks. For me, it was just a super, really, really valuable experience.

The amount of knowledge that I gained spending a couple of days with Grand Master Zulfi Ahmed. That was Saturday, a jam-packed day. The next morning, Sunday, we started wrapping things up.

Grand Master Zulfi shared his insight, which was what he promised. His promise was that he would show you how to increase, give you a million-dollar idea, how to increase your trial-to-member conversions by more than 70%.

He demonstrated that with a bunch of school owners. They sat down, and he showed us the structure of how they do that, which was mind-blowing, pretty spectacular. Within that, we hosted what we call the Instructors’ Roundtable, but we had a bunch of top school owners who joined us and basically sat on the hot seat.

That was a great experience. We had Grand Master Ridvan Manav shares from the Australian Martial Arts Academy in Sydney—one of the largest martial arts schools within the world. Listening to the wealth of knowledge he brought to the table, being interactive with everyone in the group, being open and generous, and helping everybody within the group.

Also, Zak Jovanov from Premier Martial Arts in Perth sharing how they run thousands plus students between their two schools and just a wealth of knowledge, and it is great to have him on board. That almost brought us to the end of the day.

Then we had Kyl Reber. Kyl from Chikara Martial Arts in Brisbane. When I put all the event details together, I shared everything, and he sent me a message and said, “Hey George, I really love the lineup. It's all great on money-making strategies and everything. But if I could take 10, 30 minutes and share a couple of things that we do differently and how we've grown our school to 370 students plus by really focusing on community activities.”

And then another great community member, Kyl Reber, shared cultivating culture and community for retention. Kyl sent me a message after I put the lineup together for the Partners Intensive and said, “Hey, George really loved the lineup. Everything seems focused on money-generating activities, which is awesome, but we do things different.”

Martial Arts Media Partners Kyl Reber George Fourie

And organically, they've grown their martial arts school to 370 plus students without running ads but really focusing on their culture and community activities. Kyl said, “Look, if I've got 10, 30 minutes, I'd love to share.” And I said, “Well, you've got 90 minutes. Take it away.” It was a really amazing session and just brought a bit of a different flavor to the event.

Last but not least, I finished up with the 90-day growth plan. Every 90 days, we get together and work on a plan—a plan for what are the things that you need to do. And I guess for, I don't know about you, but sometimes you go to an event, and you get all this information and insight, and then you go home. You're so pumped with everything to do, but now I've got this long to-do list of things you've got to get done, and you don't have a plan on the most essential thing to do next.

It's great that you've got all these ideas, but if you're at a certain level and someone is at a completely another level to you, the insight that you might have gotten is great advice, but just not in the moment. The 90-day growth plan is all about taking all the things from the event and make sure that you get a plan structured and you know what to do as soon as you get home.

Anyway, that gives you a bit of an idea of what happened at the event. We've got a few events coming up, and I'd love to invite you to a few, depending on when you're listening to this. I'll be hosting the Martial Arts Media Intensive. I'm coming over to the United States. I'll be hosting the Martial Arts Media Intensive as part of the Bushi Ban Power Week, hosted by Grand Master Zulfi in Pasadena, Texas, which will be running between the 18th and the 22nd of October, 2023.

We'll be there Friday, the 20th. We're going to be hosting the event, and we've got five speakers covering over three different continents, right? Two speakers from the United States, two here from Australia, as well as from the United Kingdom. It's an epic week that Grand Master Zulfi hosts the Bushi Ban Power Week, which is their martial arts organization.

There's between gradings, martial arts seminars, and the martial arts workshop, business workshop. There's a lot happening. If you're in Texas or keen to travel, I'd love to meet you in the USA. First time back in five years, almost since the last time I spoke at an event. Three years, four years, something like that.

Anyway, we'd love to see you. On top of that, we have two martial arts business events happening. One online and one again in Australia in June 2024. I know online isn't as cool as in person, but the cool thing about online is that we've got access to speakers from around the globe, and we get double the work done in half the time.

And you don't have to travel, right? I know, yep, being in person is great, but in between, we run our online events too, which are awesome. And no matter where you are in the world, you could potentially join us.

Look, if you'd like to know anything about these events, shoot me an email at george@martialartsmedia.com or wherever you see this, comment below, whether it's on Facebook or Instagram, or wherever you see this, comment below and ask. I will reach out to you and share with you all the details of how you can attend the next event. Awesome. Look, thanks so much for watching or listening.

If you've got some great insights from this, please share this with someone, one of your martial arts school and friends, somebody who might get good value from this. I look forward to speaking to you on the next podcast. Go to martialartsmedia.com/146, and you'll find all the photos of the events, some videos, and a couple of cool resources.

Anyway, thanks so much. I'll speak to you soon. Cheers.

 

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All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

Martial Arts Media™
Suite 218
5/115 Grand Boulevard
Joondalup WA
6027
Australia

Email: team (at) martialartsmedia dot com

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