Edward Carr shares how he’s built 2 thriving clubs through word of mouth, while helping his community combat cyberbullying and live an empowered life.
IN THIS EPISODE:
How to harness the power of word of mouth
Tips to boost martial arts community engagement
How to encourage bullied children to share their experiences
Edward’s book against bullying, Lift Them Up: How to Rise Above Bullying and Live an Empowered Life
Effective ways to build a strong online presence
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GEORGE: Hey, George Fourie here. Welcome to the Martial Arts Media™ business podcast. So today, I have a special guest with me: Edward Carr from New Hampshire in the United States. And so, Edward owns two locations, Tokyo Joe Studios and Team Link MMA, both at the same actual location, in the same facility, on two separate floors.
So, we chat a bit about that divide, and also how he's built a thriving business. 320-330 plus students, mostly on word of mouth. And, look, always when someone says word of mouth, I'm always curious, because it always means there's a strong program, a strong product, and much more to it, right?
And so we chat a lot about things that they've done in the community, their community promotions, also his book against anti-bullying, that positions him as an authority. And all this, how it helped them thrive through the pandemic, and almost not losing any students after being locked down for a full year. So, we're going to jump into that.
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Alright, let's get into it. So, Edward, over the last couple of months, or just in general, what's been the top marketing strategy and lead generator for you?
EDWARD: It would be a lot of word of mouth, a lot of word of mouth and online. You know, some online advertising definitely helped out, but the word of mouth has been incredible- with all the students promoting, you know, the school and, you know, me being involved in the schools a lot, also has helped out quite a bit, you know.
Just like I said, just promoting and having fun, and, you know, going from there. And just letting the kids know, you know, letting everyone know, you know, what we're doing, what we're about, promoting safety, you know. Letting them know, like, even though the pandemic, you know, people are still nervous, you know, having all the safety stations everywhere, and all that.
Just making everyone feel comfortable, and then having them go out and telling all their friends, “This is a place to go to exercise and have fun”, and, you know, how do kids learn.
GEORGE: So, if you've got great word of mouth, it's always a sign that you've got a great product, right, and great training and good program. But other than that, how do you feel you kind of orchestrate a lot of word of mouth? And what do you think? What do you think escalates it?
EDWARD: Every time someone competes or does something. Well, we've had a few big name fighters, you know, fight for us. That always brings in a lot of students, people see it, they watch it on UFC Fight Pass, you know, they go from there. We've had a lot of kids… Muay Thai tournaments, grappling tournaments, and karate tournaments – they're starting to do them again and that's always been great.
You know, kids want a medal, a trophy, they're all happy, they tell their friends, you know, and that's the type of word of mouth stuff that's happening.