139 – Refining Retention After Massive Martial Arts Business Growth

The last time we spoke to Lindsay Guy, we discussed how he tripled his karate school in record time. Today we chat about refining retention to maintain this massive growth.

IN THIS EPISODE:

  • How retention impacts martial arts business growth 
  • Keeping martial arts classes fun to stimulate young students
  • Reaching out to parents on how to keep kids from quitting martial arts
  • Setting up your martial arts pro shop for profit
  • Keys to leaving a lasting martial arts legacy
  • And more

*Need help growing your martial arts school? Start Here.

 

TRANSCRIPTION

GEORGE:  It's George Fourie. Welcome to the Martial Arts Media™ Business Podcast. Today I have a repeat guest with me, Lindsay Guy from Guy's Karate School. Now if you recall episode 117, I had Lindsay Guy on and we spoke about how he had 3x’d his martial arts business moving past the Big C, we'll call it the Big C.

The YouTube and social media channels don't like us talking about what it is, although we probably mentioned it in the episode. Anyway, I wanted to catch up with Lindsay just to see how things are going right now. We spoke about how he 3x’d his business.

I wanted to see where he is now, how things are going, and how he handled the growth. We talked a bit about retention, and a little bit about marketing and it was just a great martial arts conversation. Now, I must warn you, Lindsay is super authentic and as he says, he's got no switch and he speaks very straightforwardly.

And we have this sense of humor where we look for little gaps and opportunities to have a go and have a bit of fun and fun with each other. So that might come out in some of the comments from him and me. Don't take it to heart. 

It's probably easier if you watch the episode because Lindsay's face explains his sense of humor. But yeah, one of my favorite humans to speak to when it comes to a sense of humor and having fun. 

So a lot of fun in this episode and a lot of value. So jump in episode 139. So head over to the website, martialartsmedia.com/139. You can download the transcript and all the resources mentioned in this episode. 

And do me a favor, if you get some good value out of this episode, please share it with someone you love, someone you care about, a martial arts instructor, or martial arts school owner. So they'll get as much value from it as you will.

All right, let's jump in. Lindsay Guy, welcome to the Martial Arts Media™ Business Podcast. Actually, welcome back to the Martial Arts Media™ Business Podcast.

LINDSAY:  Thanks, George. Thanks for having me on again.

138 – Building A Thriving Martial Arts Business For Generational Wealth

Michael Scott shares the 3 core areas he focuses on for a fulfilled life, and building a martial arts business that fuels generational wealth.

IN THIS EPISODE:

  • Are Google Ads getting better results than Facebook Ads?
  • Having an exit strategy when retiring from your martial arts business
  • Your martial arts business as a vehicle to build generational wealth
  • Having an accountability partner you can trust and who supports your goal
  • Why have membership contracts
  • And more

*Need help growing your martial arts school? Learn More Here.

TRANSCRIPTION

GEORGE:  Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business Podcast. Another great interview for you today. Michael Scott from CMA Campbelltown Martial Arts in New South Wales. 

So I've known Michael for a little while. We've been working together in our Partners Group. When you meet someone and they're not the front of the conversation, but when they speak, you want to listen because it's always packed with wisdom. 

In fact, at the end of last year, we did something fun in our Partners Group and we gave out awards within the group, and Michael was named the Wisdom Whisperer, and just for that reason, sits back, observes the conversation, but when he speaks, it's packed with wisdom.

Now, Michael talks about the three areas that he focuses on his life way beyond martial arts and actually how he has used his martial arts business as a vehicle to grow wealth and build generational wealth, and talks about investment strategies and things that he does after that. So, you're going to love it.

137 – [Martial Arts Business Case Study] How Amanda & Wayne Increased Their Revenue By $200K In 12 Months

In this martial arts business case study, Amanda Saliba and Wayne Ardley share how they increased their revenue by $200,000 in 12 months. 

IN THIS EPISODE:

  • A martial arts hobby turned into a successful martial arts business
  • When to get help from a marketing expert?
  • How the ‘Partners OnRamp’ helps boost martial arts schools 
  • Quitting your day job to become a full-time martial arts instructor
  • Tapping into a pool of knowledge through Martial Arts Media™ Partners
  • And more

TRANSCRIPTION

GEORGE:  Hey, it's George Fourie. Welcome to the Martial Arts Media Business Podcast. Today, I'm doing one of my favorite episodes to create, which is a case study. A case study documenting a client's journey from when they started working with us to where they are now. 

Today I'm speaking to Amanda Saliba and Wayne Ardley, all the way from Melbourne. And I love this episode simply because Amanda is so committed, has big goals, and same as Wayne, still in the workforce, positioning out of that going full time into the business. And in the time that we've spent working together, they've increased their income with an additional $200,000 over the last 12 months.

What I love about this is that we zoomed out on this journey. You know, we love to talk about marketing on the show, attracting the right students, increasing sign-ups and retaining more members. And sometimes the emphasis is on getting more students, getting more students, but we all know there's more to that, right? 

There's the retaining, keeping the students, which is the biggest part, really. And well, you can't have one without the other. So this case study really documents the journey of staying with the course, you know, not looking for the quick fix, doing the work.

You know, we are on coaching calls every week. Amanda's always on the coaching calls. There are lots available, Amanda's always on all of them, and does the work, implements, makes the refinements, and really commits to the journey. And that's really what it takes.

So I love doing this interview. You definitely gonna get a lot of value from this head over to martialartsmedia.com/137 if you'd like to download the podcast transcript and the resources mentioned in this episode. And that's it. Let's jump in. Amanda and Wayne, welcome to the Martial Arts Media Business Podcast.

WAYNE:  Hello.

AMANDA:  Thanks for having us, George.

GEORGE:  Cool. So I wanted to bring you guys on the show, and this is one of my favorite interviews to do because we get to talk a bit about a customer journey working together and the awesome results that you guys have managed to do over the last 12 months, which is really, really exciting and look forward to diving a bit more into the details on that. 

But just before we kick things off, if you don't mind sharing just a bit of an intro, who is Amanda? Who is Wayne, and what do you do in the martial arts space?

136 – Jason Flame: Community Networking That Fuels Martial Arts Business Success

Over and above professional wrestling, martial arts, and the Master Motivation podcast, Jason shares how giving back to the community powers his martial arts school and 2 other businesses. 

IN THIS EPISODE:

  • How community networking and fundraisers help promote martial arts schools
  • A traditional marketing strategy that works
  • Why promotions should focus on the benefits of martial arts training
  • What helps improve student retention during the summer
  • Why giving back to the community matters to martial arts schools
  • And more

 

*Need help growing your martial arts school? Start Here.

TRANSCRIPT

GEORGE: Hey, it's George Fourie. Welcome to the Martial Arts Media Business Podcast. Today, we're back with another epic interview with a phenomenal martial arts school owner, Jason Flame from Moorpark Karate and Krav Maga.

So, this episode, the value per minute was super high. We spoke about community engagement, how to infiltrate your community organically and be involved, and we also spoke about him running three separate businesses. He likes to call it the trifecta and how the 3 businesses actually operate and help boost his martial arts school.

Jason is also a professional wrestler, so he spoke about wrestling, and what I really got a lot of value from is his student retention strategies that's really, really helpful, especially through your long summer months or when students want to take a break and how they boost their attendance through that.

So, all the show notes and the transcript of the show, you can download at martialartsmedia.com/136. The number is 136. You're probably going to want to do that for this episode because as I said, the value per minute is really high. So do that, and by all means, if you love this episode and get some good value from it, please share this with another martial arts instructor or another martial arts school owner, and help us grow the show and get it out to more people.

All right. Hope you enjoy the show. Let's jump in! Jason Flame, welcome to the Martial Arts Media Business Podcast.

135 – How ‘Teachable Moments’ Drive This Martial Arts School’s Year Long Waiting List

Sean Allen's thriving martial arts school supports his lifestyle of training, learning and surfing. Discover how his passion for teaching drives demand and impacts his community.

IN THIS EPISODE:

  • Sean Allen: The Antichrist of martial arts marketing?
  • The 1 sentence that trumps all other martial arts marketing methods
  • How the dunbar number boosts relationship between student and instructor
  • Capturing 10% of your martial arts school’s target audience
  • Turning class challenges and discomfort into teachable moments 
  • Getting parents off the phone and focused on their kids martial arts class 
  • And more

 

*Need help growing your martial arts school? Start Here.

 

TRANSCRIPTION

GEORGE: Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business podcast. In today's episode, we're back with interviews and I'm really, really excited to have a repeat guest with us, Sean Allen from Margaret River Martial Arts. 

So Sean and I connected way back on episode number 8. I had a look yesterday when we did the recording, it was just over six years ago that we had our first chat. First up, it was great to chat and tap into a different insight that Sean Allen delivers. 

Sean does a bit of a contrast of what we speak about, which is how to do marketing, online marketing, attract the right students, increase signups, and so forth. Sean does no marketing and his school is at capacity with a one-year waiting list. So we might say there's no marketing in there, but there's obviously a lot in there to generate that type of demand.

And I really wanted to chat with Sean about having this lifestyle martial arts business, his choice of where he relocated to which is just in Australia. Margaret River is like the surf Mecca of Australia of the world, you'll hear that from the Margaret River Pro. And Sean decided to relocate there and really build this lifestyle martial arts business that serves his lifestyle.   

But we took a strong turn in the episode and spoke about teachable moments in martial arts instruction. There's some real, real value in there for you as a martial arts school owner and instructor. So buckle up, this is a great episode. 

Jump in all the show notes are on martialartsmedia.com/135. So you can go there and download the transcript of this episode. And if you've got some value out of this, please share it with someone that you feel… Share it with an instructor that would get some great value from this. All right, that's it for me. Let's jump in.

Hey Sean, welcome back!

SEAN: Thank you very much, George.

GEORGE: The last time we spoke on podcast 8, I was just looking back a few minutes ago and exactly a few days past six years ago that we actually spoke, episode 8.

SEAN: Lot's have changed.

GEORGE: All right, and so let's jump into that. I wanted to have you back just to have a chat of those changes and a few things that we do differently now. So I'm going to kick it off with the question that I like to ask. What's been your best marketing strategy since we've spoken or just in general that generates the most students for you?

134 – Martial Arts Business Events: The Partners Intensive Live 2022 Review

IN THIS EPISODE:

  • A look at what's included in the 170-page Partners Intensive workbook
  • What’s wrong with most martial arts business events
  • A walkthrough of Ross Cameron’s world-class martial arts facility
  • Nailing your socials with vertical videos
  • Google’s bigger comeback
  • Creating martial arts curriculum using the Curriculum Creator 
  • Getting young instructors to run high-level classes
  • How to Run a 6 Figure Open Day   
  • And more

*Need help growing your martial arts school? Learn More Here.

TRANSCRIPTION

Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business Podcast. So today I'm going to give you a full review of our most recent martial arts business event, our Partners Intensive, which was a private martial arts business event for our private clients, and our Partners members, and it was held in Brisbane, on July 2022. 

So I'm going to give you a full review of just what we covered, what we did, and what made the event cool, different, and exciting. And stick around, I will also share with you how to access the recordings of the event and how you can potentially be invited to the next one, or on martialartsmedia.com/134. But let's jump into the details.

All right. So our Partners Intensive, that was it. If you're watching this, I'm holding up a big, thick workbook, 170 pages of strategies, notes, models, and things that we worked through from front to back. Why so many pages? Well, you didn't ask that, but I think I'm just going to tell you, because you think, “170 pages. That sounds like hard work.”

Well, it actually means less work, right? It means that we did the hard work upfront. And in the sessions, our members were able to take notes. The strategies were already done for them. And it was a great way to just really refine things and keep track and walk away with a clear plan.

So let me start with that. Events. Now, I don't know what type of events you've been to. There are great events, and there are not-so-great events. And then there are events that you think are great events and you feel like it was a great event because it was, but when you look at the content, you kind of walk away with a scatterbrain. You walk away with all these ideas. And you're on this dopamine high, so you feel really good about attending this event. And you've come back with ideas and you think, “Oh, wow, I've got all these things that I've got to do.”

And so you're on this mental high because of the event. But now you get home and now you got to make a plan. Now you got to put this all together. Now you got to make it practical for yourself. And that's hard to do if you don't have a structured strategy and an outline for you to be able to take everything and implement it fast, because, let's face it, information without implementation means squat.

So you might feel good about the event and you might have gotten a lot of ideas, but if you weren't able to capture it and capture the strategy of how to implement it, it sort of becomes like that whole long to-do list of stuff that just never gets done. And so it doesn't take long, and you look at it, and it probably causes more overwhelm than actual results because you just can't get to the things that were mentioned.

So I'd like to say we go about it a little bit differently. Now, our events are for our private clients. So these are paid for events by us, our members who pay to be in our program, and so we run the events for free for them. We structure it over three days, and we make sure that our members can walk away, get the strategies, but also get the work done and be able to implement. And so that when they get home, they have a clear plan and they know what to do. All right.

So I'm going to jump into exactly what we did over three days. So first off, this event was really special because one of our Partner members, Ross Cameron from Fightcross in Albion, Brisbane, created a… When I say world-class, I don't even think it does it justice, but their new gym is a combination of a complete lifestyle center and a gym, martial arts gym.

133 – Should You Have Prices Listed On Your Martial Arts Website? (Round 2)

Here’s my attempt to end the age-old debate about the pros and cons of having your club fees listed on your martial arts website.

N THIS EPISODE:

  • The honesty vs dishonesty debate about prices on martial arts websites
  • The pros and cons of listing prices on your martial arts website
  • Getting the best results from your martial arts website
  • How an irresistible martial arts offer boosts your conversions
  • When is it actually a good idea to list prices on your martial arts website?
  • And more

*Need help growing your martial arts school? Learn More Here.

 

TRANSCRIPTION

Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business Podcast. Today, I'm going to revise one of my first podcast episodes discussing, should you have your prices listed on your martial arts website? 

Should you have your club fees listed? If you don't, what should you have listed? And if you do, how does that impact your sales and your conversions? And if you don't, are you just hiding stuff and being all weird? 

All right. Let's dive in. Make sure you stick to the end, and I'll share with you a cool resource that you can have on your website that boosts your conversions and helps you sign up more students. All right. Let's dive in.

Having your prices listed on your martial arts website, should you do it or shouldn't you do it? I see this topic come up often, and I just dug through the archives of the Martial Arts Media™ Business Podcast, and I actually covered this on episode number four, my fourth podcast. It was 2016. And I wanted to have a look if my stance has changed on it. And I could say, “No, it hasn't,” but I want to give some context to what that stance was and where the exceptions to the rules are.

First up, short answer, is it a good idea to have your prices listed on your website? No, it's not a good idea. Now, what I've been noticing over the years is people get really weird when you say that. People go the whole honesty and dishonesty route. 

People get really angry about this, that if you don't put your prices on your website, you're hiding stuff, and you're not being ethical, and you're being sleazy. And it gets really nasty, which I find really odd and weird. 

I want to explain the psychology of why it's actually not a good idea to have your prices listed on your website, and it's actually the reverse. If you don't have your prices on your website, you are serving your potential prospects way better. You are able to establish way more value around what it is that you provide.

Let's dive into a few scenarios. As a recap of what is discussed in episode four, in the younger version, I had no beard and maybe the camera's a bit better. Hopefully, I've got this podcast thing a bit smoother, more relaxed, and better after a couple of years down. 

All right, let's just cover one scenario. You've got a mom sitting in front of her computer. She's thinking about enrolling her child in martial arts. In context, she's never done martial arts before, she doesn't understand it, somebody might have told her it's a good idea, somebody might have mentioned it and said, “The benefits are X, Y, Z,” or she's done some Googling and researching, or maybe she's got a child that's being bullied. She's kind of figured out that martial arts could be a good thing for her child, but she knows nothing about it.

132 – Pros And Cons Of Hiring A Martial Arts Digital Agency

Many martial arts school owners long for a martial arts digital agency that delivers new students on demand without having to lift a finger. But Beware! This pipedream could cost you your business. Here’s the pitfalls to avoid and what to do instead. 

IN THIS EPISODE:

  • Pitfalls to avoid when working with a martial arts marketing agency
  • Who owns your digital assets?
  • Local digital marketing agency: Do they have proven, irresistible martial arts offers? 
  • What media should you use when running Facebook or Google ads?
  • Why most martial arts schools don't need a marketing agency
  • And more

*Need help growing your martial arts school? Learn More Here.

TRANSCRIPTION

Hey, it's George Fourie. Welcome to the Martial Arts Media™ Business podcast. In this episode, I'm going to be talking about digital marketing agencies for martial arts schools. Martial arts, marketing agencies, however you want to word that. 

Do you need one? Do you need to hire an agency? And if you do, what are the pitfalls to avoid? What should you be avoiding? What questions should you be asking? What should you be looking out for? All covered in this episode. 

Make sure you stick around to the end and I'll share with you how you can download an actual checklist with everything discussed, all the questions to ask, pitfalls to avoid and so forth. All right, let's jump in.

All right. So let's talk about digital marketing agencies and do you actually need to hire one? I've got to start this one with a short story, and the story actually involves how I, one time, lost a valued podcast listener by my actions and I don't regret it. I've got to share the story. I've probably shared this in a previous podcast, but I think it's relevant if you haven't heard it. It's a relevant story for what we are talking about today.

All right. So for a couple of years now, a podcast listener reached out to me and said, “Hey, George, love the podcast. Got a quick question. Which channels are the best for advertising a martial arts school? Is it Facebook or is it Google? Facebook ads or Google ads?” 

And I replied, “Good question. It depends on a few factors, which it does. Facebook strategy works like this. Google strategy works like this. If I was doing this myself and trying it, this is the one that I would go for, which was Facebook in this case.”

I said, “Curious, just why are you asking?” And he replied and said, “Thanks for the information, but I'm actually starting a digital marketing agency for martial arts schools and I just wanted to know which channel works best.” And that got me fired up a bit. I said, “Hang on. You're opening a marketing agency and you are asking me which platform to advertise on. How are you going to actually take people's hard earned money and run ads for them if you've never done it yourself?” 

And then his response fired me up even more. And he said, “Oh, that's okay. I'm just going to hire someone offshore to do it for me and run the agency that way.” And that made me boil over.

And I can't recall the exact reply that I messaged back, but I said, “Look, the world does not work like that and you cannot take people's hard earned money and charge them and think some magical person offshore is just going to know what to do.” Now, there is a way to use offshore person, and I might share this in this episode, but that's definitely not the way to go about it.

And so I wanted to start that with caution because, well, as a warning, really, if someone is not charging you a premium fee to run ads, which is quite a hard thing to do, they're probably not going to do a very good job. 

Now, I must admit the industry's come a long way and I've been doing this for a long time. Facebook wasn't around when I started digital marketing. I started by hard trial and error, wasting a lot of money. It was way harder to run ads back in the day than it is now. So things have evolved. The industry has evolved and agencies have also evolved, but there are a few pet peeves and pitfalls you got to watch out for.

Pet peeves I have about agencies and pitfalls that you should watch out for, and there's this dream scenario for martial arts school I know is you could just do what you love. You could just do the teaching. You could just show up. There's always students and you just do what you love. 

That is the dream scenario and you could definitely achieve that, but is an agency always the answer to do that? And I'm going to say no, because I've played on both sides of the coin. This is purely from my experience. I want to give props to really good agencies that are out there and that have really evolved in the martial arts space, but I still want to approach this with a word of caution because I've seen the pitfalls and I've seen how things adapt. At the end of the day, you as the martial arts school owner is worse off…

103 – Quick Martial Arts Marketing Tip

Here's a simple martial arts marketing tip, if you're not already doing it, to get fast results.

IN THIS EPISODE, YOU WILL LEARN:The importance of tracking marketing strategies that work

  • Why you should never be reluctant to reuse past content
  • And more

*Need help growing your martial arts school? Learn More Here.

TRANSCRIPTION

When was the last time you repeated something that worked in the past? 

Hey, it's George. Hope you're well. So I want to share a quick marketing tip with you, something you can do right now. It's not rocket science. It could potentially get you good results and maybe you're already doing it, maybe you're not. Maybe you've forgotten or maybe you're doing it routinely. Either way, I hope this serves a good reminder. 

Now, I know I haven't shot a video in a while. I've been busy with some secret stuff. No, just doing stuff behind the scenes. Really working, looking after our members and working on our member portal. We're sitting up doing a bit of behind the scenes stuff, which is kind of contrary to the advice I'm actually going to be giving today, so I kind of got to look myself in the mirror for this one.

Anyway, back onto the topic. So on the topic, obviously the last few months have been a little different, a bit crazy for some, and for the most part, I feel people have at least mentally moved on. I don't want to say move on and I don't want to take for granted where you're at and what situation you're facing. 

I know for us in Perth, things have been back to normal for a long time. That's us. We're just lucky for where we live, and I know for our clients in Queensland, they've been doing great. New Zealand as well. I know there are some spots where you're still facing restrictions and lock downs and crazy stuff.

So I know it's not an even play for everyone, but whatever the situation is, I feel there has been a mental shift, at least. Whether that is people are used to the situation or things are sort of starting to look up for the better. So that comes down to the sip and it comes down to this question. “When was the last time you repeated something that worked in the past?” 

This is something actually we did with … and we've been doing this as restrictions have lifted wherever our clients have been at. The first thing that we've actually done is we just looked at what worked in the past and hit repeat. That could be on Facebook ads, just looking at your Facebook ads and looking, “All right. Well, what type of ads were working prior to COVID and the pandemic?” and we just hit reactivate…

131 – 10 Must Haves For Your Next Martial Arts Location (Plus Downloadable Checklist)

Kevin Blundell goes through 10 essentials from The Location Analyzer Checklist – the must haves for your next profitable martial arts location.

IN THIS EPISODE:

  • Using The Location Analyzer Checklist to pick the perfect martial arts location
  • Putting your passion for martial arts aside for clear business decisions
  • The 3 most important things to consider when choosing your new location
  • Why you should ‘visit for the vibe’ of your chosen location
  • Setting up your school where people live vs where they work
  • And more

*Need help growing your martial arts school? Learn More Here.

TRANSCRIPTION

We found that the yoga studio was having an open day so we, ironically, had an open day at the same time. And yeah, we got quite a bit of interest from there and students who joined. 

GEORGE: Hey, George here. Welcome to the Martial Arts Media Business podcast. And today, I've got a repeat guest for the fourth time. I think this is a record, Kevin. 

KEVIN: Yeah, I think so, George, and I think it's about our fourth time we've had a chat. 

GEORGE: So just for a recap, way back, this goes a couple of years back, so the first episode was 20 – 100 New Martial Arts Students in 5 Weeks Without Sleazy Selling. We got back together on 115 – The Strategic Mindset Behind Running 23 Successful Martial Arts Schools. And then, 129 – Success By Design – Foundations Required To Setup Your Next Profitable Location

So today, we're getting back together and it's a bit of a follow-up from the process of talking about The Next Profitable location. And we were discussing The Next Profitable Location Blueprint. Today, we're going to do a bit of a deep dive. And one question that comes up a lot is, what are the things to look for when you set up your new location? 

And so, in the course that we created, The Next Profitable Location Blueprint, we've got a worksheet that you can download at this episode. So, depending where you're watching or listening, it's at martialartsmedia.com/131, the numbers 131. And it's called The Location Analyzer Checklist. 

We're not going to dive deep into Kevin's story. You're going to have to go through all those podcasts I just mentioned. So, we're going to dive straight into the good stuff. Are you happy with that, Kevin? 

KEVIN: That'd be great, George. 

GEORGE: All right, perfect. So, we've got The Location Analyzer Checklist in front of us, and these are 13 steps altogether, things that you should be checking out for when setting up your next location. And we're just got to go top to bottom. We'll probably have time for about the first 10. 

And we're just going to discuss them and jump straight in. All right. So, Kevin, so Location Analyzer Checklist, if we start from the top. Number one, think with my head and not with my heart…

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You acknowledge that you are responsible for any submission you make. This means that you (and not we) have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Limitation of Liability

MartialArtsMedia.com WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ANY OF ITS SITE.

THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY:

  • USE OF (OR INABILITY TO USE) THE SITE
  • USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM OUR SITE
  • FAILURE OF OUR SITE TO PERFORM IN THE MANNER YOU EXPECTED OR DESIRED
  • ERROR ON OUR SITE
  • OMISSION ON OUR SITE
  • INTERRUPTION OF AVAILABILITY OF OUR SITE
  • DEFECT ON OUR SITE
  • DELAY IN OPERATION OR TRANSMISSION OF OUR SITE
  • COMPUTER VIRUS OR LINE FAILURE
  • PLEASE NOTE THAT WE ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING:
    • DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY
    • DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY (KNOWN IN LEGAL TERMS AS “CONSEQUENTIAL DAMAGES.”)
    • OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY (KNOWN IN LEGAL TERMS AS “INCIDENTIAL DAMAGES.”)

WE ARE NOT LIABLE EVEN IF WE’VE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR BOTH.

EXCEPTION: CERTAIN STATE LAWS MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR THESE “INCIDENTAL” OR “CONSEQUENTIAL” DAMAGES. IF YOU LIVE IN ONE OF THOSE STATES, THE ABOVE LIMITATION OBVIOUSLY WOULD NOT APPLY WHICH WOULD MEAN THAT YOU MIGHT HAVE THE RIGHT TO RECOVER THESE TYPES OF DAMAGES.

HOWEVER, IN ANY EVENT, OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES, AND CLAIMS OF ANY AND EVERY KIND (WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, OR CLAIMED TO BE CAUSED BY NEGLIGENCE OR OTHER WRONGFUL CONDUCT, OR THEY’RE CLAIMED UNDER ANY OTHER LEGAL THEORY) WILL NOT BE GREATER THAN THE AMOUNT YOU PAID IF ANYTHING TO ACCESS OUR SITE.

Links to Other Site

We sometimes provide referrals to and links to other World Wide Web sites from our site. Such a link should not be seen as an endorsement, approval or agreement with any information or resources offered at sites you can access through our site. If in doubt, always check the Uniform Resource Locator (URL) address provided in your WWW browser to see if you are still in a MartialArtsMedia.com-operated site or have moved to another site. MartialArtsMedia.com is not responsible for the content or practices of third party sites that may be linked to our site. When MartialArtsMedia.com provides links or references to other Web sites, no inference or assumption should be made and no representation should be inferred that MartialArtsMedia.com is connected with, operates or controls these Web sites. Any approved link must not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship or support of any MartialArtsMedia.com site or endorsement, sponsorship or support of MartialArtsMedia.com, including its respective employees, agents or directors.

Termination of This Agreement

This agreement is effective until terminated by either party. You may terminate this agreement at any time, by destroying all materials obtained from all MartialArtsMedia.com Web site, along with all related documentation and all copies and installations. MartialArtsMedia.com may terminate this agreement at any time and without notice to you, if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all materials. In addition, by providing material on our Web site, we do not in any way promise that the materials will remain available to you. And MartialArtsMedia.com is entitled to terminate all or any part of any of its Web site without notice to you.

Jurisdiction and Other Points to Consider

If you use our site from locations outside of Australia, you are responsible for compliance with any applicable local laws.

These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the the State of Western Australia, Australia as it is applied to agreements entered into and to be performed entirely within such jurisdiction.

To the extent you have in any manner violated or threatened to violate MartialArtsMedia.com and/or its affiliates’ intellectual property rights, MartialArtsMedia.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Western Australia, Australia, and you consent to exclusive jurisdiction and venue in such courts.

Any other disputes will be resolved as follows:

If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Perth. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Perth . Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

MartialArtsMedia.com may modify these Terms of Use, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the ENTIRE agreement regarding all the matters that have been discussed.

The application of the United Nations Convention on Contracts for the International Sale of Goods, as amended, is expressly excluded.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy. When accessing the https://martialartsmedia.com website, will learn certain information about you during your visit. Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site”s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser”s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about .

We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Use of External Links

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from .

You must not:

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else”s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

is not responsible for any of the opinions or comments posted on https://martialartsmedia.com. is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of . doe not share the opinions, views or commentary of any testimonials on https://martialartsmedia.com – the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability

makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

Martial Arts Media™
Suite 218
5/115 Grand Boulevard
Joondalup WA
6027
Australia

Email: team (at) martialartsmedia dot com

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